Terms and Conditions

Policy Purpose & Summary  

This policy, entitled “Policy on Privacy”, has been created to outline the regulations surrounding the collection, usage, and distribution of any personal information by Ashton Testing Services. 

Scope 

This policy applies to all Staff Members employed by Ashton Testing Services Ltd. 

Policy

 1. Purpose

 1.1 Ensure compliance with Personal Information Protection and Electronic Documents Act (PIPEDA). 1.2 Reduce Ashton Testing Services’ liability and risk of litigation due to inappropriate handling of information. 1.3 Protect the company’s reputation. 

2. Collection of Information 

 2.1 Ashton Testing Services requires certain information about its testing candidates in order to better serve them. Without this information, Ashton Testing Services cannot accept an enrolment from a test candidate. 

2.2 Ashton Testing Services will only ask for certain personal information such as name, address, email address, and contact telephone number, which is required in order to process an enrolment. 

3. How Personal Information is Used 

Ashton Testing Services may use personal information for purposes relating to or arising from test candidate interactions and transactions with Ashton Testing Services and as otherwise set out in this Privacy Policy or permitted by applicable law, including: 

3.1 to provide test candidates with services, including facilitating their registration for test sessions and their attendance at test sessions (including verifying their identity), to contact and correspond with their regarding test sessions for which they have registered (including to inform them of a change in date, time or location of the test) and to provide them with information regarding their test results (including a change or nullification of test results); 

3.2 to detect or prevent unlawful or fraudulent activities or other misconduct (including cheating) in connection with a test session or test results; 

3.3 to facilitate transactions and process orders and payments for products and services purchased by their (including to contact their regarding billing and payment discrepancies and to validate receipts); 

3.4 to contact and correspond with test candidates regarding transactions (including payment issues) and their use of Ashton Testing Services’ products and services; 

3.5 to provide test candidates with information regarding Ashton Testing Services’ announcements, new tests, new test centres, promotions, upcoming events, new products, special features and location openings; 

3.6 to process and respond to their specific suggestions, comments, inquiries and requests (including test candidate feedback to Ashton Testing Services about its products and services), and to otherwise administer Ashton Testing Services’ relationship with them;

3.7 to develop, deliver, and improve Ashton Testing Services’ products, services and advertising; and 

3.8 to protect and enforce Ashton Testing Services’ legal rights, interests and remedies and to protect the business, operations or test candidates of Ashton Testing Services or other persons, including to enforce any of the terms of use, terms of service and other agreements that govern access to or use of Ashton Testing Services’ products and services. 

4. Third Party Disclosure 

4.1 Ashton Testing Services will sometimes be required to disclose certain personal information to a third party for purposes such as arranging examinations. 

4.2 Ashton Testing Services will also disclose personal information if required to so as to result of legal action and only if presented with the appropriate court order. 

4.3 Ashton Testing Services website provides links to third party websites. 

4.4 This policy does not extend to third party websites and it is recommended that all test candidates read the applicable privacy policies of these websites. 

Policy Notes 

ACCOMPANYING POLICIES: This policy is a part of a suite of administration oriented policies.